State Farm® Insurance Agent Rusty Smith

"Brooke did an AMAZING job assisting me with a change to my vehicle policy. She took the time to explain the coverages and quote any changes to my coverages. Definitely satisfied with the results and will be working with her and the Rusty Smith team for many more years! Thanks Brooke!"

"I called and asked to speak to Rusty and I was respected enough to get a return call back in a few mins. Another State Farm office in the area does not show responsibility like that. Way to go Rusty Smith and staff for being honest and attentive."

"The staff at Rusty's office are very polite, personable, and helpful. Brooke went the extra mile for me resolving a document problem and saved me precious time. They take the time to explain things and offer helpful advice as well. I recommend Rusty Smith and his team highly."

"This is a great State Farm office- and Brooke is the BEST!! She is always very friendly and takes the time to not only listen to your concerns and questions but does everything she can to assist you and walks you through all of your options. She is truly the gem of this office :) Thank you Brooke for all of your help with ALL of our crazy insurance needs!"

"Rusty Smith and his team are amazing. I've worked with Brook and she is always polite and helpful"

"After having been a customer for many years I recently had to submit a couple of auto claims. Rusty personally helped tremendously with the first one, which was ultimately so small in value that it didn’t “count” against us. He gave me great advice as I navigated each decision about how to proceed. The second claim was unfortunately larger, and I was not familiar with the process, but as soon as Brooke got involved everything went smoothly! She went the “extra mile” to work closely with the State Farm Claims Adjuster (who was also extremely helpful) to expedite a very fair and rapid resolution. I was very reassured by her frequent updates and felt like I was getting terrific service throughout the experience. I’ve heard many complaints from friends about their insurance providers not covering what was expected or being difficult to deal with, but I have had a truly positive experience with Rusty and his team in all ways. I am happy to highly recommend the Rusty Smith State Farm Insurance Agency!"

"We have used Rusty State Farm Insurance for many years, always very happy with the service, Brooke goes over and above to provide outstanding customer service. I highly recommend them!!"

"Brooke watches my back and comes to my aid like no one else ever has. A true pleasure to work with."

"Brooke has been a godsend!! Always there to answer any questions I or my son has about our policies and does everything within her power to assist. I know I can call on her anytime to help with anything concerning insurance related questions."

"Rusty Smith with State Farm was excellent with handling my claim related to a car accident. Brooke and his entire staff were very attentive throughout the entire process and kept me very informed. I am thankful to have such a good insurance company on my side."

"Hands down the best agent I have worked with! Not only has Rusty Smith spent hours working with me to go over the finest details of my policies but his staff is always been immensely helpful. A definite recommend!"

"Mrs. Michell has been exceptional through my.loan transfer process. I was not happy with them changing it but Michelle made it simple and easy. Constantly contacted me every couple of weeks to check in as I travel alot, she went above and beyond to get us taken care of."

"We have a homeowner's and several adult and teen-driver auto policies with Rusty Smith's agency and have always felt very good about their customer service. Brooke is an exceptional representative in Rusty's office and has gone way above and beyond to help us in difficult times."

"Rusty is a true home town agent. Rusty grew up in Georgia and understands what it means to be people agent not State Farms Agent. Not that I would say anything bad about State Farm the insurance company has always treated me right. Rusty understands insurance is about people not the cars, boats, homes, and lives insured."